Valuable utilities to support your IT efforts
- SmartIntegrator allows your IT professionals to
integrate other systems with SmartOffice with
relative ease. This open API makes the heart of the
SmartOffice system available for customized
integration with your in-house or other third-party
systems.
- DataXchange™ Enterprise provides proven, robust
back-end data movement around the SmartOffice
system.
- SmartMonitor is an external application that
provides visibility into system usage and process
reporting.
Proven technology
The technology that supports your CRM solution is
critical to ensuring that your users remain happy
with the system for the life of the project.
SmartOffice is built from the ground up in a J2EE
open architecture environment to help provide your
users with anytime, anywhere access to the vital
information they need to deliver the best possible
service to their clients.
Flexible hosting options
SmartOffice can be installed in your own environment
or as an online, on-demand solution managed in our
world-class hosting facility Canada. Both options provide
the high levels of security needed to ensure
compliance and the safety of your clients’ data. The
fully hosted option helps speed implementation time
and eliminates hardware costs. No matter which
option you decide is best for your business, you
will gain the advantages of SmartOffice’s
out-of-the-box functionality – the key to minimizing
customization costs and speeding your time to
benefit.
Training
One of the keys to system adoption is effective
training. Ebix CRM enterprise training services are
designed to provide a variety of support levels to
meet your needs and the unique needs of each of your
agencies. Training options include:
- On-demand Online Training Library – provides
the many of the benefits of live, instructor-led
training without the cost of a personalized
session.
- Instructor-Led Online Training – a hybrid
solution that provides a tailored, interactive
training experience using distance-learning
tools.
- Instructor-Led On-site Training – customized
training programs from our professional
instructors are delivered at your site, and
address the features most important to your
firm.
Business Consulting
Ebix CRM offers Business Consulting services
offered by a team of highly experienced industry
specialists trained to help you identify the
deliver an approach to achieve your unique
business goals. Our team can work with you to
set a clear direction, identify effective
processes, implement an appropriate
infrastructure and technologies, and ensure
solution adoption. |